Contact Us
If you need help with your Account, payments, verification, bonuses, or technical issues, RockySpin Casino support is available through the Website.
Support channels
Live chat: available on the Website (recommended for fastest help)
Email: [email protected]
Responsible gambling requests: [email protected] (or via support)
What to include in your message
To resolve requests faster, include:
For data handling details, review the privacy policy.
your username;
the type of issue (deposit/withdrawal/verification/bonus/game);
relevant dates and amounts;
transaction IDs or screenshots (if applicable).
Complaints
If you want to file a complaint, send details to support with the subject line “Complaint”. Provide a clear description of the issue and any supporting information. We will review and respond within a reasonable timeframe.