Privacy Policy

This Privacy Policy explains how RockySpin Casino (“we”, “us”) collects and processes personal data when you use our Website and Services.

1. Information we may collect

  • Account data: name, date of birth, address, email, phone (where provided).

  • Verification data: identity documents, proof of address, payment verification details (when required).

  • Transaction data: deposits, withdrawals, payment method details (tokenized/limited where possible), timestamps, and related logs.

  • Technical data: IP address, device identifiers, browser type, operating system, cookies, and usage analytics.

  • Support data: messages and communications with customer support.

2. How we use your data

We may process data to:

For account and bonus rules, review the terms and conditions.

  • create and manage your Account;

  • provide the Services and process transactions;

  • perform verification, fraud prevention, and security monitoring;

  • comply with legal and regulatory obligations (where applicable);

  • personalize content and improve performance and user experience;

  • send service-related messages (e.g., security notices) and, where allowed, marketing communications.

3. Legal bases (where applicable)

Depending on your location and applicable laws (including GDPR where relevant), we may rely on:

  • performance of a contract (providing Services);

  • legal obligations (compliance/verification);

  • legitimate interests (security, fraud prevention, service improvement);

  • consent (certain cookies and marketing preferences).

4. Cookies and similar technologies

We use cookies to operate the Website, remember preferences, enhance security, and understand usage. You can manage cookie settings in your browser and, where available, via the Website’s cookie controls.

5. Data sharing

We may share data with:

  • payment providers and financial institutions for transaction processing;

  • identity and fraud-prevention vendors for verification and security checks;

  • analytics and hosting providers supporting Website functionality;

  • authorities or regulators when legally required.

We do not sell your personal data.

6. International transfers

Your data may be processed in countries other than where you live. Where required, we apply appropriate safeguards for cross-border transfers.

7. Data retention

We keep data only as long as necessary for the purposes described above, including compliance, dispute resolution, and security requirements.

8. Security

We use reasonable technical and organizational measures to protect data. However, no online system is 100% secure, and you should protect your credentials.

9. Your rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal data, and to withdraw consent where processing is based on consent.

10. Contact

Privacy requests can be sent to: [email protected] (or via the Website support form).